FAQ

Questions clinics ask us.

Straight answers on pricing, vendors, compliance and getting started.

Pricing & plans

Vendors & buying

Clinical & compliance

Getting started

See plans and pricing

About Lumify. Lumify is a management services organization. It does not practice medicine, provide medical or clinical services, employ or supervise prescribers, or direct clinical decisions. All clinical care, prescribing and treatment decisions are made solely by licensed practitioners. Lumify holds no ownership or management interest in any clinical practice it serves, and none in the professional corporation through which good faith exams and consults are provided.

Questions clinics ask us.

How much does LumifyMD cost?

What's the difference between Foundation and Growth?

Can I add more locations?

Is there a setup fee?

Do you charge per staff user?

Are there any other fees?

What does "at exact cost" mean?

Which vendors are on the board?

How does live order status work?

Do I still get a separate bill from every vendor?

How do I know I'm actually saving?

How does shipping work?

Can I cancel an order after it's submitted?

Does Lumify practice medicine?

We don't have a prescriber. Can we still offer treatments?

How do you help us stay compliant?

Is messaging HIPAA-compliant?

Do you sign a Business Associate Agreement?

Can we send marketing texts to patients?

What's included in the platform?

How do I sign up?